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DocPlay Help

We're here to help - below are some commonly asked questions. You can also email us at support@docplay.com.

Is DocPlay really free?

DocPlay offers a 14 day free trial for new subscribers. Your plan will become a paid subscription at the end of your trial period. Checkout our Plans and start watching!

What countries is DocPlay available in?

DocPlay is currently available in Australia, New Zealand and the United Kingdom.

What devices does DocPlay support?

DocPlay is currently available on nearly all devices. Visit our Devices page to learn more about how to use DocPlay on your favourite device.

How do I cancel my subscription?

To cancel via the DocPlay website, go to the "Your Account" page on our website, select “Preferences”, and then select the “Subscription” tab and select “Free User” to cancel.

If you subscribed via iTunes, to cancel please login to your iTunes account and cancel the subscription there. Help instructions

 If you subscribed via Google Play, to cancel please login to your Google Play account and cancel there. Help instructions

If you subscribed via Amazon, to cancel please login to your Amazon account and cancel there. Help instructions

Got more questions?

Send an email to support@docplay.com and we'll help you out!